Privacy Policy

Last updated: March 1, 2025

1. Introduction

GoExpirely ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document expiration tracking service at goexpirely.com (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, company name, and password when you register for an account.
  • Billing Information: Payment card details and billing address (processed securely through Stripe).
  • Document Data: Information about documents you upload, including document names, expiration dates, and any metadata you provide.
  • Uploaded Files: Documents and files you choose to store in our Service.

2.2 Information Collected Automatically

  • Usage Data: How you interact with our Service, including pages visited, features used, and actions taken.
  • Device Information: Browser type, operating system, device type, and IP address.
  • Cookies: We use essential cookies for authentication and session management.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Send you expiration alerts and notifications you've configured
  • Process payments and manage your subscription
  • Respond to your requests and provide customer support
  • Send important updates about the Service (security alerts, policy changes)
  • Analyze usage patterns to improve user experience
  • Protect against fraud and unauthorized access

4. Data Storage and Security

  • Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
  • Infrastructure: We use industry-leading cloud providers with SOC 2 compliance.
  • Access Control: Employee access to customer data is strictly limited and logged.
  • Backups: Regular automated backups ensure data durability.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data only in these circumstances:

  • Service Providers: Third parties that help us operate our Service (payment processing, email delivery, hosting).
  • Legal Requirements: When required by law, subpoena, or government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • With Your Consent: When you explicitly authorize us to share information.

6. Your Rights

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Export: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at [email protected].

7. Contact Us